IT Corporate

Senior Manager – Operations Permanent

JOB SUMMARY
The Operations Manager will lead of team of operations executives and will be responsible for running day to day operations. As senior member of the team, the candidate should be able to make sound judgement and advise the seniors to run the bank operations smoothly without any errors and enable business progress. He/she will be responsible for continuous monitoring to maintain processes’ accuracy and readiness to be able to accommodate new products launch.
WORK RESPONSIBILITIES
  1. Responsible for monitoring and continuous improvement of the operation activities to keep and improve its accuracy and readiness as well as per fact based analysis
  2. Ability to run fund based facilities, clearing function, cash management, fixed deposits, RTGS/NEFT, reconciliation activities, overseas remittance
  3. Understanding of KYC documentation, current accounts, foreign remittances would be preferred
  4. Improving and maintaining controlled environment (e.g. necessary control activities according to RBI guidelines, along with process flows implemented, appropriate control tools in place
  5. Ability to draft/review the operational manuals and convince the seniors on changes/reviews.
  6. To manage the Vault and cash balance, ATM & Debit cards handling in the Branch for the customers
  7. Adept at handling term loans, WCDL, mortgage loans, documentation,
  8. Deciphering applicable compliance controls to be maintained as per the RBI guidelines
  9. Coaching and mentoring the juniors in the team and plan with HR on their skill monitoring and performance management. Recommending training programs for the team
  10. To take care of all kinds of audit i.e. Statutory / RBI / HO related and timely submission of reports
  11. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations
DESIRED SKILLS
  1. 10-15 years of work experience (in banking) with min 5 years’ experience in team handling role
  2. Ability to influence and negotiate with the Management
  3. Detailed oriented, customer oriented, problem solver
  4. Excellent communication skills (verbal & written)
  5. Ability to prioritize, customer focus, quick TAT and time management
  6. Coaching and mentoring ability
  7. Education background – Graduation (min)
        Preferred – Post Graduation & RBI recognized certifications

Job Overview

  • Date Posted:
  • Job Title: Senior Manager – Operations
  • Salary: $Open