Analyse needs, scope the problem and develop business case to address the problem
Document requirements, source and evaluate alternatives, and recommend solution that best fits needs
Work with users and appointed vendors to ensure smooth deployment and adoption of new solution
Able to perform business analysis:
Identify stakeholders, techniques and processes to manage, track and trace requirements
Refine and clarify business need, define solution scope and develop business case
Explore, identify and document business needs
Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need with in specified scope
Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need
Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders
Knowledge, Experience and Skills
EDUCATIONAL QUALIFICATIONS
Tertiary Education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
RELEVANT EXPERIENCE
Minimum 8 years of working experience with at least 3 years’ experience in business analyst role
Hands-on experience in at least 2 full project development life cycles
Advantageous to have:
Consulting or Business Analysis experience
Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)).
Skills/Knowledge and experience in one or more of the following areas is preferred:
Experience in government processes
Personal Characteristics and Behavior
Strong analytical, conceptualization and problem solving skills
Results and customer oriented
Team player with strong organization and people management skills
Excellent written, verbal communication, presentation and negotiation skills