IT Corporate

ICT Executive (MOE000ETQ21000095) Contract

Objective
The Contractor shall provide the Services by deploying 1 competent personnel (“Personnel”) to support the ICT Department of the Centre.
Duration of Service
Personnel to be deployed at the following hours:
  • Mondays to Fridays: 9:15am to 6:15pm, inclusive of 1hr lunch break
  • Service generally not required on Saturdays, Sundays and gazetted public holidays. However, service may be required on occasional Saturdays (compensated with time-off)
Scope of Services                   
General Roles & Responsibilities of the ICT Executive
Manage ICT Programmes at the UPTLC/ PD TL
The ICT Executive will project manage Centre-initiated projects and co-ordinate
HQ project roll-outs for schools while ensuring that MOE policies, guidelines and
Standards are adhered to.
He/She will be required to provide project updates to the SH (ICT) and prepare
Any relevant documentations and guidelines pertaining to the project.
Business Solution and ICT Planning
The ICT Executive will work with the SH (ICT) on gathering the ICT needs of the
Centre and propose solutions that meet the requirements of the Centre’s technical
Specifications and market pricing of these solutions.
Procurement of ICT/AV Equipment & Services
The ICT Executive will assist the SH (ICT) in purchasing ICT/AV Equipment &
Services based on the Centre’s requirements (through bulk tenders, calling
Tenders & quotations)
Manage ICT/AV Resources
The ICT Executive will assist the SH (ICT) in managing the Centre’s ICT/AV
Resources such as the replacement and condemnation of ICT/AV equipment, and
Management of inventory and loan of ICT/AV equipment.

Work with other ICT Staff
The ICT Executive is required to assign work and oversee the Centre’s
Technology Assistant (TA), as well as work with other 3rd party/ in-house ICT
Trainers and any other ICT support staff at the Centre.
Other Tasks
  • The ICT Executive will be required to proactively scan the market for technology trends and new technology tools that support Teaching and Learning, and train and update the Centre staff.
  • The ICT Executive will be a point of contact with MOE HQ for dissemination and co-ordination of ICT project -matters for schools.
  • He/she shall raise any issues, concerns and feedback from the Centre on projects initiated by other divisions e.g. ETD so that prompt and effective actions could be taken by ITB to address these concerns and problems early.
  • He/she needs to facilitate video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet, & Skype.
  • He/she needs to support and collaborating with Host, Panelist, Trainer’s, assisting to participants for a large-scale meeting, conference, Special Events and Workshops.
Specific Tasks of ICT Executive of Umar Palaver Tamil Language Centre

For the Centre
  • Manage the Pupil Management, Report Booking, Mass SMS Function & e-Learning Portal in the Learning Management System (LMS)
  • Manage the Centre Website with Premises Booking System
  • Ensure project implementations adhere to MOE policies, guidelines and standards
  • Provide progress updates of projects to the SH (ICT)
  • Prepare relevant documentations and guidelines pertaining to the projects
  • Troubleshoot and resolve incidents related to SSOE Services e.g. login issues, Tamil font issues etc.
  • Work with SH (ICT) in preparing the ICT Masterplan annually
  • Work on occasional Saturdays (compensated with time-off
  • Ensure that long-leaves will be taken only during school holidays due to the nature of programmes at the Centre
  • Assist the SH (ICT) to prepare drafts of Invitation To Quote (ITQ) specifications, Budget and AOR Forms
  • Facilitate video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet, & Skype.
  • Support and collaborate with Host, Panelist, Trainer’s, assisting to participants for a large-scale meetings, conference, Special Events and Workshops.
For both the Centre and PD/TL
  • Meet with vendors to discuss requirements or consult on ICT & AV equipment and services needed by the Centre & PD/TL
  • Co-ordinate with vendors on schedules of delivery/repairs to be done
  • Raise Service Requests (SR) for any ICT-related needs
  • Manage content of Digital Signage display
  • Prepare video-presentations for major events at the Centre like Speech Day and PD/TL Symposium etc.
  • Provide logistics/AV support for Centre and PD/TL events like Camps, TL Seminar etc.
  • Design e-banners, banners, booklet covers, bookmarks, LAN slides etc for Centre and PD/TL activities
  • Assist in catering to the AV needs of the Centre (e.g. provide videography/photography service during events, set-up AV equipment, do video production (editing, producing)
  • Assist users (both at Centre and PD/TL) in access issues with:
  1. HRMS
  2.  VPN
  3. GeBIZ, etc.
  • Facilitate video conference & Webinar sessions through various applications such as MS Teams, Zoom, Google Meet, & Skype.
  • Support and collaborate with Host, Panelist, Trainer’s, assisting to participants for a large-scale meetings, conference, Special Events and Workshops.

Qualification, Skill & Experience of the Contractor’s Personnel
The Personnel shall minimally have the following qualifications, skills and
Experience:
  • Diploma in ICT with at least 5 years of relevant ICT experience (please note that salary will commensurate with the Personnel’s educational qualification and experience)
  • Preferable to have at least 5 years’ working experience in MOE Singapore schools.
  • Good ICT technical knowledge
  • IT – Administration
  • IT – Hardware
  • IT – Software/Development
  • Experience in facilitating video conference & Webinar sessions through various applications such as MS Teams, Zoom, and Google Meet & Skype.
  • Also supporting and collaborating with Host, Panelist, Trainer’s, assisting to participants for a large-scale meetings, conference, Special Events and Workshops.
  • Preferable to have experience in managing contracts for ICT projects, liaising with ICT vendors and project management
  • Good interpersonal, communication, planning, analytical and negotiation skills
  • Ability to multi-task, work both independently and as a team
  • Medically fit

Job Overview

  • Date Posted:
  • Expiration date: April 23, 2021
  • Job Title: ICT Executive (MOE000ETQ21000095)
  • Salary: $2200 - $2600