candidate with a balance of Business Analysis and software engineering experiences.
software development experience is in Python, Typescript, MongoDB, Postgresql, React, Node, Express.
GovTech HQ
Number of Position 3
As a Digital Business Analyst, you will work in a Government Agency as a key member of the Client project team. You will support the Chief Information Officer at the Agency and collaborate with fellow project managers, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs.
You will be involved in a range of tasks including the following:
Partner with the Agency’s business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
apply Design Thinking / Service Design methodology and tools to develop and execute the approach to derive current state gaps and challenges, and future state design and solutions
work with fellow Govtechies and the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria
adopt best practices in data governance, perform data cleansing, pre-processing and feature engineering that facilitate meaningful analysis
design interactive visualisation dashboards for data exploration and provide insights to Agency’s business teams
evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
ensure system or product readiness for smooth deployment, adoption and operations
analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
assist the CIO to identify new opportunities for the Agency’s digital transformation
What we are looking for:
Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
Prior working experience in IT business analysis, application solutioning design and testing
Participated in at least one full software or product development cycle, preferably using Agile Methodology
Strong analytical, conceptualisation and problem-solving skills
Good communication skills with the ability to pitch ideas and influence
A driven and motivated personality with an inquisitive mind
Ability to learn and apply
Preferred Skills:
Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
Past development or consulting experience
Relevant experience in one or more of the following areas:
Data manipulation using scripting languages like Python or using ETL tools Visual analytics technologies like Tableau, Power BI End-to-end analytics architecture, preferably with some working knowledge of big data stack