• Resource should have minimum of 5-7 years of experience in business analysis
  
• The primary duties of the role is requirement analysis, fit gap, mapping TBPM, coordinating with technical team, closure of MVP.
  
• Background in Dynamics 365 CRM configuration or GIS Configuration
  
• Excellent customer facing skills, requirements gathering, Closure, MVP, conducting CRP
  
• Experience working the agile processes and conducting Demos, feedback
  
• Collaborate with other software developers, business analysts and IT professionals to implement solutions
  

• Resource shall have good hands on experience on business analysis and current front ending with below capabilities.
  
• Conducting business User/Stakeholder workshops to elicit business requirements, understand the As-Is process and based on information gathered chart out the To-be process
  
• Well versed with requirements gathering and analysis, preparing business requirement and functional specification documents, test plan and test cases, UAT, end user training and coordination between onshore/ offshore teams and business users
  
• Resolve any conflict which might arise in understanding of what has been documented in all project related artefacts
  
• Coordinate with technology teams to plan out resourcing, deliverables and timelines
  
• Functional knowledge on MS Dynamics CRM / GIS will be good
  
• Experience between 6 to 10 years with good communication skills, client facing capabilities with learning attitude and coordination with offshore/Onshore and external teams.
  

RESPONSIBILITY 

• partner with business teams to elicit citizen/business needs through humancentric, visual methods such as service journeys and develop the appropriate business case
  
• work with fellow GovTechies and the business project teams to develop user stories, functional/technical specifications and acceptance criteria
  
• evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
  
• identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
  
• plan/review/conduct testing and data conversion to ensure that specifications are met  
  
• drive system or product readiness for smooth deployment, adoption and operations
  
• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
  

• Degree or Diploma in Computer Science, Information Systems, Information/
  Infocomm Technology, Computer or Electronics Engineering or related discipline
• Minimum 3 years of working experience for Consultant role and 5 years of working experience for Senior Consultant role 
  
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
  
• Proven experience in IT business analysis, application solutioning and design, and testing 
  
• Good understanding of customer/user experience, design thinking, user story mapping and digital product lifecycle management
  
• Strong analytical, conceptualisation and problem-solving skills  
  
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders  
  
• A driven and motivated personality with an ability to learn and apply
  
• Knowledge of, or experience in implementing projects in at least one of the following areas Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.
  
• Past development or consulting experience (preferable)
  

Number of Requests – 1

Position is Close

• Must be able to clear Cat1
  
• With hands-on technical know-how/expertise of the cloud environment and has seen through the end-to-end deployment/migration of at least 1-2 systems in cloud (i.e. experience) in order to run the cloud migration of our systems (which a few will be run concurrently)
  
• This role is of BA who have exp. In cloud applications
  

Business Analyst (SEAB)

Number of Requests – 1

Position is Close

• elicit, scope and manage the Agency’s business requirements 
  
• develop the business case and Tender Specifications
  
• evaluate and recommend ICT solutions that best address the needs
  
• prioritise product backlog through rigorous information gathering and analysis with stakeholders, and contribute to the development of the Functional/ Design specifications
  
• review testing and data conversion documents to verify that specifications are met 
  
• drive smooth deployment, adoption and operations of the solution analyse impact of requested changes (Operations & Maintenance phase)
  
• work with developers to understand and troubleshoot technical problems, as needed
  (Operations & Maintenance phase)

• Degree or Diploma in Computer Science, Information Systems,
  Information/Infocomm Technology, Computer or Electronics Engineering or related discipline
• Minimum 3 years of working experience for Consultant and 5 years of working experience for Senior Consultant 
  
• Participated in full software or product development cycles, preferably using Agile Methodology with past development experience
  
• Proven experience in IT business analysis, application solutioning and design, and testing
  
• Strong analytical, conceptualisation and problem solving skills 
  
• Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders 
  
• Advantageous to have o Consulting or Business Analysis experience
  
• Business Analysis certification (Certification of Competency in Business
  Analysisâ„¢ (CCBA®), Certified Business Analysis Professionalâ„¢ (CBAP®)). 
• Knowledge of, or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management, Service Design, Cloud Solutioning.
  

• Experienced BA
  
• Strong in verbal  and written communication as heavy user engagement required
  
• Preferably with Government experience e.g IM8
  
• This role is for IT master plan
• OutSystems Low Code

Business Analyst (DOS)

Number of Requests – 1

Position is Close

• Business Analys with Software Engineering experience
  

Business Analyst (SAIS HQ)

Number of Requests – 1

Position is Close

• Development of existing SmartIQ WFs in ServiceNow and draft up documentations
  
• Provide assistance to DBA to conduct GenAI workshops
  
• Develop AIBOTs
  
• Rapid application development for Corporate process automation
  
• Plan and deliver generative AI workshops
  
• Develop innovative projects in the areas of AI
  

• Experience in Javascipt and Prompt Engineering to perform coding work for Workflow and AI tools